Zoho CRM Plus
Create and Automate Procedures That Connect Your Sales and Support Teams.
Zoho CRM Plus is a unified client service platform that enables you to provide an amazing customer experience at every stage of their lifecycle and convert them into brand champions. By combining sales, marketing, and support on a single platform, Zoho CRM Plus helps companies automate their client-facing processes and create outstanding customer experiences.
Manage Customer engagement using a Single unified CRM Management Software.
Zoho CRM Plus Features
Omnichannel Engagement
Inter-Team Communication
Insights and Intelligence
Productivity
Mobile
Administration
Explanation of Major Zoho CRM Plus Features
At each phase of the client lifecycle, engage with them across numerous channels.
Omni-Channel Engagement
This feature enables clients to access assistance through any channel, including email, phone, chat, and social media. Agents will be able to respond to conversations while examining other support issues, allowing business teams to do everything from a single interface. Customer tweets can also be converted into help tickets, and website chats can be converted into phone discussions.
Inter-Team Communication
Allow your sales, marketing, and support teams to collaborate in real-time and convey deliverables across departments by bridging the distance between them. Every team member can collaborate to provide a consistent customer experience before, during, and after a sale by using a shared customer database and real-time messaging capabilities.
Advance Artificial Intelligent Assistant
To assist your sales, marketing, and customer service teams, Zia’s intelligence aids in email and ticket sentiment analysis, lead and deal closure prediction so you can convert more leads, and determining the optimum time to engage your prospects. By analyzing keywords from incoming tickets, Zia can help your support employees design more contextual responses to consumers. Zia Voice, Zoho’s AI-powered voice assistant, provides conversational capabilities that can be used across Zoho CRM Plus, from calculating the number of deal closures for the day to providing a detailed report.
The Zoho CRM Plus Software is a single location from which your team can communicate, be accessible, and get holistic insights into customer information. This allows them to create tailored experiences for customers at every touchpoint, retain clients, and eventually turn them into valuable brand champions.
Communicate with clients across all channels using mail, phone, chat, etc with Zoho CRM Plus.
Zoho CRM Plus Pricing Plans
The Best Application Software at an Affordable Rate.
Flexible User Pricing
- AED 252 /user month-to-month
- Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.
- CRM - Sales Force Automation
- SalesIQ - Visitor Tracking & Sales Intelligence
- Desk - Customer Service Management
- Projects - Project Management & Collaboration
- Social - Social Media Marketing
- Survey - Customer satisfaction Surveys
- Analytics - Advanced Analytics
Flexible User Pricing
- Advanced BI - bundled with Zoho Analytics
- Enhanced Feature Limits
- CRM - Sales Force Automation
- SalesIQ - Visitor Tracking & Sales Intelligence
- Desk - Customer Service Management
- Projects - Project Management & Collaboration
- Social - Social Media Marketing
- Survey - Customer satisfaction Surveys
- Analytics - Advanced Analytics
Zoho CRM Plus Frequently Asked Questions
What is CRM stand for and how does it function?
Customer relationship management (CRM) is a software program that allows you to keep track of all of your company’s clients and potential client relationships and interactions. The concept is simple: develop business relationships in order to grow your company. Customer relationship management software helps organizations keep in touch with customers, streamline processes, and increase revenues.
What does the Zoho CRM Plus trial also provide?
Zoho CRM Plus offers a 30-day free trial for ten users. It comes with a total of 9 Zoho Apps, all of which are fully functional. CRM, Zoho Campaigns, Zoho Desk, Zoho Analytics, SalesIQ for tracking the number of visitors on each website, Zoho Social for managing all your Social Media Platforms, and a Zoho Survey App for collecting feedback are all included.
Is it possible to use a single CRM Plus account to handle many businesses?
Yes, you can run different businesses with a single Zoho CRM Plus membership by creating distinct page layouts in CRM and assigning a set of Users based on your various firm requirements. Consider the case below: Prism Hotel and Prism Social are your two enterprises. You’d use Survey to get feedback from guests about their experiences at your hotel, and Zoho Social to manage social media platforms. He can also manage many enterprises by creating multiple layouts in Zoho CRM and multiple departments in SalesIQ.
What is the difference between Zoho CRM One and Zoho CRM Plus?
Client-facing teams can successfully manage all client Journeys with Zoho CRM Plus, which provides a 360-degree client experience. Lead generation, marketing, data analytics, project management, and customer support are all part of an end-to-end customer experience platform.
Zoho One is a collection of 45+ apps that work together to help you operate your business. It works by linking numerous company operating solutions, allowing individuals and teams to better communicate and focus on customer satisfaction.
What is the per-user licensing procedure?
The Zoho CRM Plus user license includes ten Zoho applications. The Zoho CRM Plus license is based on a per-user, per-month, or per-year subscription. Let’s pretend you bought three Zoho CRM Plus user licenses. In response to the three users’ requests, you launched CRM Plus applications. You can adjust their access without acquiring another license if you only have two users activated for Zoho CRM. If you wish to provide another user access to the user, you’ll need to purchase an additional license.